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Hospitality and Event Management Enterprise business transformations
hOSPITALITY
eNTERPRISE
Driving hospitality service businesses to peak
performance through strategic consultancy.

An Introduction To Our Hospitality Platform

Driving hospitality service businesses to peak performance through strategic consultancy.

How Modus hospitality works

Unlock Business Transformation through our Transformation Intelligence Framework

Transformation AI
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TRANSFORMATION EFFICIENCY
TRANSFORMATION INTELLIGENCE
TRANSFORMATION PLATFORM

01.Business Model Management Hub

From vision to victory - navigating successful transformation with Modus ETP

key features
benefits
Importance
  • Business Model Management: Set up, analyze, and optimize your business models to stay competitive and responsive to market changes.
  • Business Transformation Survey: Conduct detailed surveys to assess your current business state and identify areas for transformation.
  • Transformation Strategy Hub: Develop robust transformation strategies that align with your business goals and market demands.
  • Enhanced Agility: Quickly respond to market changes and customer needs.
  • Increased Efficiency: Streamline operations and eliminate inefficiencies.  
  • Improved Performance: Boost overall business performance through strategic adaptations.
  • Stay Competitive: Continuously adapt your business model to meet evolving market demands and customer expectations.
  • Comprehensive Analysis: Gain deep insights into various aspects of your business to make informed decisions.
  • Strategic Alignment: Ensure your transformation efforts are aligned with your overall business strategy for cohesive and effective changes.

02.Value Chain Modeler

From vision to victory - navigating successful transformation with Modus ETP

key features
benefits
Importance
  • Value Chain Analysis: Gain insights into every aspect of your business operations to identify strengths, weaknesses, and opportunities.
  • Value Chain Surveys: Conduct detailed surveys to gather data and feedback, ensuring all touchpoints are covered and understood.
  • Target Operating Model: Develop a strategic operating model that aligns with your business goals and drives efficiency.
  • Enhanced Visibility: See the entire value chain and understand how different parts of your business interact.
  • Informed Decisions: Make data-driven decisions to optimize performance and drive growth.   
  • Strategic Alignment: Ensure your operations are aligned with your strategic goals for better coherence and impact.
  • Comprehensive Understanding: Get a complete picture of your business model and its touchpoints to make informed decisions.
  • Strategic Planning: Articulate and plan your business growth effectively by leveraging detailed value chain insights.
  • Optimized Operations: Improve operational efficiency and effectiveness by identifying and addressing bottlenecks and gaps.

03.Operating Model

Unlocking Potential - where strategy meets action in the Modus ETP Target Operating Model

key features
benefits
Importance
  • TOM and Operating Model Design: Develop a robust Target Operating Model (TOM) that aligns with your strategic goals.
  • Operating Model Components: Define and manage the essential components of your operating model for clarity and efficiency.
  • Product and Services Value System Design: Optimize the design of your products and services to maximize value.
  • Customer Experience Design (CX): Enhance customer satisfaction by  designing superior customer experiences.
  • Business Role and Skill-Based Design: Structure roles and skills effectively  to improve performance and productivity.
  • Process Support Office: Provide continuous support and governance for all business processes.
  • Enhanced Efficiency: Improve operational efficiency by clearly defining and managing processes.
  • Better Customer Experience: Design and implement processes that enhance customer satisfaction.
  • Continuous Improvement: Foster a culture of continuous learning and improvement through ongoing training and support.
  • Organized Operations: Streamline and organize your operational processes for greater efficiency.
  • Sustainable Practices: Maintain a living hub of process knowledge that evolves with your business.
  • Ongoing Training: Use multiple operating models as a continuous training guide to keep your team up-to-date.

04.Transformation Assets and Portfolio Module

Empower your portfolio: unleash transformation excellence with precision and control

key features
benefits
Importance
  • Portfolio Management Office: Oversee and manage your entire portfolio of transformation projects.
  • Pillar/Initiative Management Office: Coordinate and manage specific strategic initiatives.
  • Programme Management Office: Ensure cohesive management of transformation programs.
  • Project Management Office: Manage individual projects effectively with best practices.
  • Project Support Office (Virtual PMO): Provide virtual support and governance for all project activities.
  • Centralised and Connected Transformation Assets: Access a vast library of tools and templates to streamline transformation efforts.
  • Value Chain Analysis: Understand and optimize your business processes.
  • Business Model Analysis: Evaluate and improve your business model for better performance.
  • Transformation Strategy: Develop and implement effective transformation strategies.
  • Transformation Mobilisation: Prepare and mobilize resources for transformation initiatives.
  • Planning Management: Ensure detailed and effective planning for all projects.
  • Transformation Log Management: Keep track of transformation activities and progress.
  • Streamlined Execution: Use pre-defined templates and methods for efficient transformation.
  • Comprehensive Management: Manage all aspects of transformation from planning to implementation.
  • Continuous Improvement: Regularly review and optimize transformation processes for sustained success.

05.Organisational Change Management

Empowering Transformation excellence: your pathway to seamless organizational change with OCM Hub

key features
benefits
Importance
  • Change Management Office: Centralized hub for overseeing and driving change initiatives.
  • Comms Management Office: Ensure effective communication throughout the change process.
  • Organisational Design Management Office: Develop and manage organizational structures for optimal performance.
  • Leadership Development Practices: Cultivate strong leadership to guide and support change.
  • Change Workbench: Tools and resources to manage and implement change effectively.
  • Adoption and Course Correct: Monitor adoption rates and make necessary adjustments to stay on track.
  • Training and Launch Academy: Provide comprehensive training to ensure successful change implementation.
  • Increased Efficiency: Streamline processes and improve overall efficiency.
  • Improved Employee Engagement: Engage employees at all levels to ensure smooth transitions.
  • Sustainable Growth: Foster a culture of continuous improvement and growth.
  • Successful Change Adoption: Achieve full adoption of changes across the organization.
  • Enhanced Communication: Maintain clear and consistent communication during transformations.
  • Strong Leadership: Develop leadership capabilities to support and drive change.
  • Optimized Structures: Create effective organizational structures that enhance performance.

06.Engagement Hub

Empower your portfolio: unleash transformation excellence with precision and control

key features
benefits
Importance
  • Centralise Transformation Comms: Consolidate all transformation-related communications in one place.
  • Latest News: Stay updated with the latest news and developments.
  • Poll Surveys: Conduct surveys to gather feedback and insights from your team.
  • Transformation Team Areas: Dedicated spaces for transformation teams to collaborate and share information.
  • Business Team Areas: Separate areas for business teams to stay informed and engaged.
  • Calendar Roadmaps: Visualize important dates and milestones with integrated calendar roadmaps.
  • Language Capability: Support for multiple languages to cater to a diverse workforce.
  • Transformation and Change Alerting: Receive alerts and notifications for important updates and changes.
  • Improved Efficiency: Reduce communication gaps and improve overall efficiency.
  • Better Decision Making: Gather insights through surveys and feedback to inform decision-making.
  • Stronger Alignment: Ensure everyone is aligned with the transformation goals and processes.
  • Enhanced Communication: Ensure clear and consistent communication across the organization.
  • Increased Engagement: Keep everyone involved and informed, boosting morale and participation.
  • Streamlined Collaboration: Facilitate seamless collaboration between different teams and departments.
  • Real-Time Updates: Stay on top of critical updates and changes with timely alerts.

Modus ETP

Empowering Transformation with Modus ETP's Core Components, integrated tools designed to enhance strategic alignment, operational efficiency, and sustainable change management across complex, multi-layered enterprises.

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Modus Business Transformation & Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
#1 Core module
Strategy Management Modeller

With the Modus ETP Business Model Management Hub, your hospitality enterprise can navigate transformation smoothly, ensuring sustained success and growth.

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#2 Core module
The Value Chain Modeler

With the Modus ETP Value Chain Modeller, your hospitality enterprise can achieve a thorough understanding of its business model, facilitating strategic growth and operational excellence.

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#3 Core module
The Operating Model Workbench

With the Modus ETP Operating Model, your hospitality enterprise can achieve organized, efficient, and sustainable operations, driving growth and excellence.

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#4 Core module
The Portfolio Management Workbench

With the Modus ETP Transformation Assets and Portfolio Module, your hospitality enterprise can achieve seamless and effective transformation, driving growth and excellence.

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#5 Core module
The Change Management Workbench

With the Modus ETP Organisational Change Management, your hospitality enterprise can unite and thrive, driving successful transformations and sustained success

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#6 Core module
The Organizational Development Workbench

With the Modus ETP Engagement Hub, your hospitality enterprise can share information effectively and guide teams through successful transformations, driving understanding and sales.

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Business Model Management Hub

With the Modus ETP Business Model Management Hub, your hospitality enterprise can navigate transformation smoothly, ensuring sustained success and growth.

The Value Chain modeler

With the Modus ETP Value Chain Modeller, your hospitality enterprise can achieve a thorough understanding of its business model, facilitating strategic growth and operational excellence.

The Operating Model

With the Modus ETP Operating Model, your hospitality enterprise can achieve organized, efficient, and sustainable operations, driving growth and excellence.

The Transformation Assets and Portfolio Module

With the Modus ETP Transformation Assets and Portfolio Module, your hospitality enterprise can achieve seamless and effective transformation, driving growth and excellence.

Organisational Change Management

With the Modus ETP Organisational Change Management, your hospitality enterprise can unite and thrive, driving successful transformations and sustained success

Engagement Hub

With the Modus ETP Engagement Hub, your hospitality enterprise can share information effectively and guide teams through successful transformations, driving understanding and sales.

Unlock Business Transformation through our Transformation Intelligence Framework

Transformation AI
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